(USA) Operations Manager I (2024)

(USA) Operations Manager I

  • Location FORT WORTH, TX
  • Career Area Business Operations
  • Job Function Business Operations Management
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition WD2006353

What you'll do at (USA) Operations Manager I (1)

Position Summary...

What you'll do...

Want to use your strategic skillset to perfect the shopping experience for customers around the country? The Operations Manager is a critical thought-leadership role that uses data to paint a process picture for their leadership team and business partners, inspiring them to execute with excellence. As an operational role model and partner, your influence will be key to shaping the business and family feel in your fulfillment center. Reporting to the Senior Operations Manager, you’ll support your team in fulfilling our member promise and empowering people around the country to save more and live better.

You’ll sweep us off our feet if…

  • You’re a process visionary with an entrepreneurial heart
  • You’re a seasoned servant leader who can lead and grow a team
  • You’re ambitious, considerate and model a goal-oriented outlook
  • You’re a bold communicator who empowers a team with equal parts clarity and kindness
  • You know how to maximize your resources to create a winning game plan
  • You’re a master at telling a story with data and inspiring a team to act on it
  • You’re invigorated by challenges and are ready to engage at Fortune 1 scale

You’ll make an impact by:

  • Leveraging data – Managing your business’ key metrics and propelling that information into an inclusive strategy that executes on our Member Promise.
  • Executing with excellence – Promoting a healthy and safe culture.
  • Living like an entrepreneur – Innovating your Supply Chain operation with precision and passion.

Core Responsibilities Include:

  • Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).
  • Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
  • Forecast staffing, workload and performance results to meet business demands for workload and performance results for area of responsibility.
  • Prepare, review, and/or analyze business reports, and use information to identify operational improvements (e.g., production, quality, safety).
  • Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
  • Identify and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.
  • Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders and managers.

The above information has been designed to indicate the general nature and level of work performed in the role.It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your schedule will be:

Fulfillment Centers operate 24/7 and business needs change seasonally. Your schedule requirements will align with business needs.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

- Health benefits include medical, vision and dental coverage

- Financial benefits include 401(k), stock purchase and company-paid life insurance

- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $65,000.00-$139,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Bachelor's degree in Business, Business Administration, Financial Management, Logistics, or related field and 1 year’s experience in logistics, supply chain management, human resources, finance or related area OR 3 years’ experience in logistics, supply chain management, human resources, finance, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Business, Masters: Supply Chain

Primary Location...

16101 Three Wide Drive, Fort Worth, TX 76177-0000, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Free Membership and discounts in fresh produce
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Paid education assistance with college degrees through our Live Better U program
  • Parental Leave
  • Pay during military service
  • Paid time off - to include vacation, sick leave and parental leave
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

  • On average, how long does it take to fill out an application?

    On average, it takes 20-30 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

    No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

    Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

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