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Sandi
February 23, 2020
Washer is making a grinding sound and will not agitate or spin
For model number WTW5000DW1
Hello Sandi, thank you for your question. There are a few parts we would recommend checking to determine the issue. They are Drive Hub Kit Part Number: W10528947, Washer Drive Pulley Part Number: W10721967, Shift Actuator - 6 Pin Part Number: W10913953. If those parts are ok, the issue is probably the gearcase and transmission Part Number: W11035751. I hope this helps.
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Jeff
December 5, 2019
The washer will start and pump in water but will stop after about a minute. It won't continue to the wash cycle. If i open and close the lid the water will start pumping again but stop about 30 seconds to a minute later.
For model number WTW5000DW1
Hello Jeff, Thank you for the question. This could be an issue with a defective Door Lock, PartSelect Number PS12704713. This lid switch assembly is for a top load washer. The lid switch assembly detects if the washer lid is open or closed and prevents the washer from starting the cycle. Hope this helps!
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Related Parts:
Washing Machine Door Lock Assembly
$177.57
In Stock
Mary
February 12, 2020
Sensor light blinking off and on can not start a wash. Not draining water in washer.
For model number WTW5000DW1
Hi Mary, thank you for your question. When your appliance is not starting there are a few parts that you may want to check, however you could try and do a reset on your machine. Generally how to do that is unplug your appliance for 30 minutes and then plug it back in again. If the issue continues the first part to take a look at would be your door lock: PS12704713. If that part is fine then you may need to take a look at your switches or control board for being the issue. Good luck with your repair.
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Stephen
February 7, 2020
Starts to spin or agitate, then stops. Is this the transmission?
For model number WTW5000DW1
Hello, Thank you for your question. Here is some information on how to test the parts in the washer to determine if the issue is the agitator or the transmission: https://www.partselect.com/Repair/Washer/Not-Agitating/ . We hope this helps, good luck with this repair.
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PAUL
November 28, 2019
We had a power surge. Unit will not turn on. I there a fuseable link? Does the motor have a reset?
For model number WTW5000DW1
Hello Paul, Thank you for the question. Normally this indicates the control board PartSelect Number PS12114296 had shorted out by the surge and may need to be replaced. Hope this helps!
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Related Parts:
Washer Electronic Control Board
$483.66
In Stock
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Noise on bottom of Washer louder as time went on. 1 1/2 years
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.
Parts Used:
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Jerry from WALLA WALLA, WA
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Difficulty Level:
Really Easy
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Total Repair Time:
15 - 30 mins
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Tools:
Nutdriver, Screw drivers, Socket set
84 of 113 people found this instruction helpful.
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Hub had warn its grooved teeth off and washer wouldnt agitate
ordered hub and it shipped quickly. I was able to put the hub in place and screw the screws in. you want to tighten them down slowly and go around to each screw tightening a little at a time so you don't break the hub. as you tighten the screws down the hub slides down flush. its impossible to just push the hub on with your hand. Buttoned it back up and got caught up on laundry. good day when the washer is fixed.
Parts Used:
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Allison from RICHFORD, NY
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Difficulty Level:
Easy
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Total Repair Time:
15 - 30 mins
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Tools:
Screw drivers
44 of 57 people found this instruction helpful.
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Noise, grinding sounds. Wash tub stopped turning but motor and cycles kept functioning. Process of elimination, must be the clutch assembly.
Easy, just followed the repair video. Recommend also ordering the drive belt. Bought one locally during my repair.
Parts Used:
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David from BLOOMINGTON, IN
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Difficulty Level:
Easy
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Total Repair Time:
30 - 60 mins
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Tools:
Screw drivers, Socket set
38 of 48 people found this instruction helpful.
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